Bonus Game's Terms and Conditions — In plain, simple English

Welcome to Bonus Game. These Terms and Conditions ("Terms") constitute a legally binding agreement between Bonus Game and all its members. By using the website or app, opening an account, or accessing any of our services, you are deemed to have accepted these Terms.

Bonus Game is an online betting and gaming platform built specifically for users in Bangladesh. These terms are provided in Bengali so every member can understand them with ease. In the event of any conflict between the English and Bengali versions, the Bengali version shall prevail.

These Terms and Conditions of Bonus Game's Privacy Policy and Responsible Gaming Policyapplicable in conjunction with. All three documents should be read before using any of our services.

The following conditions must be met to open an account with Bonus Game:

• Each individual may only One account can be opened. Creating multiple accounts is strictly prohibited.
• You must provide your correct name, date of birth, phone number, and address at registration. Providing false information may result in account termination.
• It is the member's responsibility to keep their account password confidential. Sharing account access with another person is not permitted.
• Any suspicious activity on your account must be reported to Bonus Game support immediately.
• Withdrawals may be restricted until KYC verification is complete.

Bonus Game may request additional identity verification at any time. We reserve the right to temporarily suspend an account if the required documents are not submitted within the specified timeframe.

Bonus Game may request a national ID card, passport, or other government-issued document for age verification. Withdrawals will be held pending until verification is complete.

A note for parents — please ensure your child cannot access your Bonus Game account. The account holder will be held responsible for any transactions carried out by a minor.

The following payment methods are currently supported on Bonus Game:

• bKash — Minimum deposit BDT 200
• Nagad — Minimum deposit BDT 200
• Rocket — Minimum deposit BDT 300
• Bank Transfer — Minimum BDT 1,000

The correct reference number must be used when making a deposit. Bonus Game will not be held responsible if funds sent with an incorrect reference are not credited.

Payments through third parties are prohibited. The name on the payment method must match the account name. Any discrepancy will trigger an account review and the deposit may be held.

The following conditions apply when withdrawing funds from Bonus Game:

• KYC verification must be completed before a withdrawal can be processed.
• Minimum withdrawal amount is BDT 500.
• Your first withdrawal must be made using the same payment method you used to deposit.
• Processing is typically completed within 24 hours; verification may extend this to up to 72 hours.
• The maximum daily withdrawal limit is determined by account tier.

To withdraw funds earned through a bonus, the applicable wagering requirements must be fulfilled. Bonus balance cannot be withdrawn until those requirements are met.

Bonus Game regularly offers bonuses and promotions. Each offer has its own terms, which are detailed on the offer page. The general bonus rules are as follows:

• The welcome bonus is available once only, at the time of your first deposit.
• After claiming a bonus, the wagering requirements must be met within the specified time frame, or the bonus will be forfeited.
• Free bets and certain specific games may not count toward wagering requirements.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Bonus Game reserves the right to modify or cancel the bonus program at any time.

The following rules apply to all members when placing bets on Bonus Game:

• Once a bet is confirmed, it cannot be cancelled unless Bonus Game expressly approves it under exceptional circumstances.
• If incorrect odds are displayed due to a technical error, Bonus Game reserves the right to void the affected bet.
• If a match is postponed or cancelled, bets will be settled in accordance with the applicable rules.
• Bonus Game is not liable for any bets lost due to network issues during live betting.
• Coordinated betting across multiple accounts on a single event (arbitrage) is prohibited.

Bonus Game expects all betting to be honest and ethical. If suspicious betting patterns are detected, payments may be held pending investigation.

Bonus Game believes gaming is for entertainment — not addiction. That's why we offer the following:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given time period.
• Self-Exclusion: Option to close your account for anywhere from 30 days to permanently.
• Cooldown: Take a break ranging from 24 hours to 7 days.
• Reality Check: You will receive session alerts at regular intervals.

If you or someone you know may be struggling with a gaming addiction, please reach out to our support team. We are always here to help.

The following activities are strictly prohibited on Bonus Game:

• Using the platform for money laundering or any form of illegal financial activity.
• Use of bots, automated software, or hacking tools.
• Threatening or harassing other members.
• Submitting false identification or fraudulent documents.
• Opening multiple accounts to claim bonuses.
• Any attempt at match-fixing or gaining an unfair advantage.

Members may request account closure at any time. Bonus Game may also close or suspend an account for the following reasons:

• Violating the terms and conditions.
• If false or fraudulent information is provided.
• After an extended period of inactivity (more than 12 months).
• By order of a court or regulatory authority.
• In cases of suspicious financial transactions.

Members will be given the opportunity to withdraw their balance before account closure; however, the balance may be forfeited in the event of a Terms violation. A monthly maintenance fee may apply to inactive accounts.

Bonus Game is not liable for the following:

• Bets or sessions lost due to an internet connection failure.
• Delays caused by a third-party payment provider's error.
• Unexpected technical errors or server downtime.
• Unauthorized access to the account resulting from the member's own negligence.
• Force majeure events (natural disasters, war, government restrictions).

Bonus Game is committed to maintaining the highest standard of service. However, in the event of a technical issue, our maximum liability is limited to the member's account balance.

Bonus Game reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes by email or platform notification in advance.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.