At Bonus Game Your Privacy Our Highest Priority

Welcome to Bonus Game. This Privacy Policy ("Policy") applies to all members and visitors of the Bonus Game platform. By using our website or app, you are considered to have accepted the terms of this Privacy Policy.

Bonus Game is a responsible online gaming and betting platform. We believe every member's personal data belongs to them. That's why Bonus Game is committed to protecting your privacy and ensuring full transparency at every step.

This policy has been prepared in accordance with Bangladesh's applicable data protection regulations and international best practices. In addition to the Bonus Game Privacy Policy, our Terms & Conditions and Responsible Gaming Policy also apply.

Bonus Game collects only the minimum data necessary to deliver its services. The table below outlines what is collected and why:

Automatically collected data includes log files, cookies, and session data. This information is generally non-personally identifiable and is used solely to improve platform performance.

Bonus Game uses the data it collects for the following purposes:

• Account management: For registration, login, KYC verification, and account security.
• Service Provision: To manage deposits, withdrawals, betting, and game services.
• Customer Support: To resolve your issues and answer your questions.
• Promotions & Offers: To send personalized bonuses and promotions (you can opt out at any time).
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Fulfilling Legal Obligations: To comply with government regulations and directives from regulatory authorities.
• Responsible Gaming: To monitor unusual betting patterns and alert the member.

Bonus Game may share information in specific circumstances, and only on a limited, purpose-driven basis:

• Payment Provider: Minimum data required to process transactions with bKash, Nagad, Rocket, or your bank.
• Game software provider: Anonymized session data for game operations.
• Legal Authorities: Upon receipt of a valid order from a court or government authority.
• Security Partners: Encrypted data shared with fraud detection services.

When sharing data with third parties, Bonus Game ensures through contractual agreements that they maintain the same standard of privacy protection.

Bonus Game uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which pages are used most — all data is anonymized.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

Bonus Game uses industry-leading security technology to keep your information protected:

• 256-bit SSL/TLS Encryption: Technical safeguards applied to all data transfers.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Regular Security Audits: Regular assessments conducted by external security experts.
• Password Hashing: Your password is never stored in plain text — only as an encrypted hash.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups stored across multiple servers.

As a Bonus Game member, you have the following rights over your own data:

To exercise these rights, contact our support team. Bonus Game will respond within 30 days of receiving your request.

Bonus Game does not retain any data beyond the period it is needed. The general rules are:

• Account information: Retained while the account is active and for up to 5 years after closure.
• Financial transaction records: Up to 7 years as required by law.
• KYC documents: Up to 5 years after account closure.
• Technical logs: Automatically deleted after 90 days.
• Marketing Information: Stopped immediately if you withdraw your consent.

Certain data may not be deletable before the designated period due to legal obligations. In such cases, Bonus Game will notify the member concerned.

Bonus Game is an 18+ platform. We strictly prohibit registration and participation by minors.

• Age is verified at the time of registration.
• Proof of age is mandatory during the KYC process.
• If identified as a minor, the account is closed immediately.
• Any minor's data collected inadvertently will be deleted immediately.

Bonus Game may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, registered members will be notified in advance via email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly. If you object to any changes, please contact us before closing your account — we will work with you to find a resolution.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

Bonus Game takes every privacy-related request seriously and strives to respond promptly. Your trust and satisfaction are our top priority.