Responsible Gaming

Responsible Gaming — Fun with safety: that's what Bonus Game is all about

Bonus Game believes gaming is best enjoyed in control. Responsible gaming isn't just a rule — it's a way of life.

18+ Adults Only
24/7 Support Services
5+ Protection Tools
100% Free Support

For Responsible Gaming 6 Core Tools

Every Bonus Game member has access to dedicated safety features designed to keep your gaming experience healthy and enjoyable.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase it, you'll need to wait 24 hours.

Cooling-Off Period

Taking a break is sometimes the right call. You can voluntarily pause your account for anywhere between 24 hours and 6 weeks. During this period, you won't be able to log in, but your balance stays safe.

Self-Exclusion

If you feel your gaming is getting out of control, you can fully exclude yourself for a period of 6 months to 5 years. This request cannot be reversed under any circumstances.

Session Time Limit

Decide how long you want to play before you start. Once the time is up, Bonus Game will automatically log you out and remind you to take a break.

Spending Tracker Dashboard

View your gaming history, win/loss stats, and total spend all in one place. Staying informed is the first step toward responsible gaming.

Promotional Messages Off

If bonus and promotional messages feel like too much, you can turn them off at any time. Responsible gaming means playing on your own terms — and Bonus Game always respects your choices.

What does responsible gaming mean?

Responsible Gaming It means treating betting as a form of entertainment — not a source of income. At Bonus Game, we believe the experience is truly enjoyable only when you play within your budget and for fun.

Chasing wins or trying to recover losses can lead people to bet more than they should. This is known as compulsive gambling — a recognized mental health condition with effective treatment options. Bonus Game is committed to protecting members from falling into this pattern.

On our platform Responsible Gaming All tools are completely free and can be activated at any time from Account Settings. If you ever feel things are getting out of hand, our support team is always here for you.

Keep in mind: Gaming is entertainment, not an obligation. The well-being of every Bonus Game member is our top priority.

The Golden Rules of Safe Betting

Follow these responsible gaming guidelines on Bonus Game. They're not difficult — a little mindfulness goes a long way:

  • Set a budget upfront: Decide in advance how much you want to spend each week or month — and stick to that limit.
  • Don't try to chase your losses: Thinking "I'll win it back next time" after a loss is a dangerous mindset. Every bet is independent.
  • Track your time: Keep track of how long you've been playing — it's easy to lose track of time.
  • Don't bet under the influence: A clear head is what it takes to make the right decisions.
  • Don't use gaming as an escape: Betting is not a solution for stress or depression.
  • Let someone you trust know: Having family or friends in the loop makes it easier to stay within healthy limits.
  • Take regular breaks: Taking a few days off isn't a sign of weakness — it's the smart move.
To activate responsible gaming tools on Bonus Game, go to Account Settings or reach out to our support team.

Minor Protection

Bonus Game takes a strict 18+ Platform. Age is verified at registration, and a valid ID is required during the KYC process. This platform is strictly off-limits to minors.

If children or teenagers are in your household, stay aware of their online activity. Use parental control software on shared devices and keep your Bonus Game login credentials secure. If you believe a minor is accessing this platform, contact our support team immediately.

Warning: Placing bets on behalf of a minor or opening an account in their name is strictly prohibited and may be subject to legal penalties.

How to Get Help

Compulsive gambling is a recognized condition with effective treatment. As part of Bonus Game's responsible gaming commitment, we encourage you to seek professional help whenever needed.

Our Responsible Gaming Team We're here to help — reach out to our support team at any time. Your identity will be kept confidential and you won't be judged. Your wellbeing is our top priority.

Reaching out to a mental health professional or counsellor is a brave and smart step. Whether it's for yourself or your family — asking for help isn't a sign of weakness. It's a sign of strength.

Check Yourself

Answer the following questions honestly:

Am I betting more than my budget allows?

Do I chase losses by placing bigger bets?

Is my gaming affecting my family or work life?

Am I hiding my gaming from family?

Do I feel restless or anxious when I can't play?

If any answer is "yes," please contact our support team.
Quick Tools
Set a Deposit Limit
Activate Cooling-Off
Request Self-Exclusion
Talk to Support

These tools can be activated through Account Settings or by contacting our support team.

Live Support

Our dedicated team is ready to assist with any responsible gaming concerns.

Available 24 hours, 7 days a week

If you notice these signs Stay Cautious

Catching a problem early makes it easier to address. If you notice these signs in yourself or someone close to you, use our responsible gaming tools.

Exceeding Your Budget

Repeatedly spending beyond your set budget and feeling regret afterward.

Chasing Losses

Placing larger bets to recover losses after a losing streak.

Tendency to Hide

Hiding your gaming activity from family or friends.

Constant Preoccupation

You're constantly thinking about your next bet instead of focusing on work or family.

Mood Changes

Unusual anger or frustration after a loss, and a strong urge to keep playing after a win.

Financial Difficulties

Your bills, debts, or household expenses are being affected by your gambling.

Safety Tools How to Use

1
Log In to Your Account

Log in to your Bonus Game account and click the profile icon in the top right corner.

2
Open Settings

Go to "Account Settings" or the "Responsible Gaming" menu — all tools are available in one place.

3
Choose Your Tool

Deposit limit, session time, or cooling-off — activate whichever tool you need.

4
Confirm

Save your changes — they take effect immediately. Contact support if you run into any issues.

Responsible Gaming FAQ

Yes, all responsible gaming tools at Bonus Game are completely free. Deposit limits, cooling-off periods, self-exclusion, session time limits — every feature is available to all members at any time. We believe safe gaming is a right, not a privilege.

No, your account balance remains fully secure during self-exclusion. Once the self-exclusion period ends, you can begin the process of reactivating your account — all your funds will be intact.

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

During a cooling-off period, logging in or placing bets is not possible, so no new bonuses will be added. Once the period ends and your account is restored to normal, you'll be able to enjoy promotions and bonuses again.

Start with a calm, non-judgmental conversation and listen without criticism. You can also email Bonus Game support — we handle everything with full confidentiality. If needed, encourage them to seek help from a professional mental health specialist.

Yes, responsible gaming at Bonus Game is more than a policy on paper. Our platform has multiple active protection tools, mandatory 18+ verification, and a specially trained support team. Your long-term wellbeing is the foundation of our business.

Play responsibly, Enjoy the Experience

Enjoy cricket betting, Live Casino, and the game lobby on Bonus Game — with all responsible gaming tools in place so you stay in control.

For players aged 18 and above only. Please play responsibly.

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